Refund Policy
We want you to be completely satisfied with your purchase. Learn about our refund process and eligibility criteria.
Last updated: December 19, 2024
Important Notice
Due to the digital nature of our products, all sales are generally final. However, we understand that issues can occur, and we're committed to resolving them fairly. Please review the eligibility criteria below.
Eligible for Refund
You may be eligible for a refund or replacement if:
- Product key doesn't activate or is invalid
- Wrong product delivered (different from what was ordered)
- Product doesn't match the description on our website
- Duplicate purchase (same product ordered twice by mistake)
- Technical issues preventing product use that our support cannot resolve
Not Eligible for Refund
Refunds will not be provided for:
- Change of mind after purchase
- Product already activated or used
- Incompatibility with your system (check requirements before purchase)
- Price dropped after your purchase
- You found a better deal elsewhere
- Subscription services after the trial period has ended
How to Request a Refund
Contact Support
Reach out to our support team via WhatsApp, email, or contact form with your order number and issue description.
Provide Details
Share screenshots or other evidence of the issue. This helps us verify and process your request faster.
Review Process
Our team will review your request within 24-48 hours and determine eligibility based on our policy.
Resolution
If approved, we'll process your refund or provide a replacement within 3-5 business days.
Timeframes
Refunds are processed to the original payment method. Bank processing times may vary.